Workshop operations, reimagined.

Let customers book service online while advisors assign bays, mechanics log jobs and parts, and invoices go out when the vehicle is ready — all from one SerQfix admin panel.

Book a demo See workflows

Automobile service operations and workshop management with SerQfix

Built for auto networks

One platform for workshops, pickup, and fleet

Workshop & bays

Bay calendars, job cards, and mechanic workflows

Advisors book bays, attach checklists, and log labour and parts per job. Customers approve estimates digitally before work starts.

Workshop ops

Pickup and drop driver dispatch for auto workshops

Pickup & drop

Driver dispatch for vehicle collection and delivery

Schedule pickup drivers with live map, hand off to the workshop, and notify owners when the car is ready for drop — without phone tag.

Pickup dispatch

Fleet and roadside assist operations in SerQfix admin

Fleet & roadside

Fleet SLAs, roadside assist, and consolidated billing

Run corporate fleet contracts with per-vehicle history, priority roadside jobs, and bulk invoicing from the same admin your workshops use.

Fleet features

End-to-end automation

Automate your workshop network

From online booking or walk-in intake to keys back in the customer's hand — automate assignments, approvals, and notifications.

Workshop automation

Job card #AUTO-3391 · Today

Live

Workflow progress2/4 stages · 50%

Service lifecycle

Service booked
Auto
Periodic service · Honda City · Pickup & drop · Bay 3
Pickup driver assigned
Auto
Amit K. · ETA 35 min · Vehicle collection
Estimate approval
Running
Brake pads + labour · Awaiting customer sign-off
Invoice & drop
Queued
Payment link sent · Drop slot 5:00 PM

Live activity

SMS · Customer

Vehicle collected. Service estimate shared.

Auto-sent

Bay assigned

Mechanic Raj · Bay 3 · In progress

Workshop

Photos uploaded

Before/after inspection images

Approval

2/4

Auto stages

Jobs today

7/9

Bays active

Step 01

Book the job

Customers book periodic service, repairs, or roadside assist online — vehicle, VIN, and service package captured upfront.

Admin, POS, and customer app booking channels
OEM schedule templates and upsell prompts
Pickup-drop slot linked to the same job card

Step 02

Assign bays & staff

Advisors allocate bays and mechanics; drivers get pickup tasks with live ETA.

Bay utilization view in admin
Auto-assign drivers by zone for pickup-drop
Parts requisition tied to the open job

Step 03

Approvals & progress

Send estimate links; work starts after digital approval with photos at each stage.

Customer approval before additional labour or parts
Status updates by SMS and WhatsApp
Insurance and body-shop photo trails

Step 04

Invoice & handover

Close the job, release the vehicle, and sync payout rules for mechanics and tow partners.

GST-ready invoices and payment links
Drop scheduling with driver app
Revenue and bay turnaround reporting

Job cards, parts, and bays in one system
Customer approvals before billable work
Pickup-drop and workshop on the same timeline

Automobile software — FAQ

Do you replace our workshop DMS?: SerQfix focuses on booking, dispatch, provider apps, WhatsApp, and payouts — many workshops pair us with existing parts ERPs via exports.
Pickup and drop in the provider app?: Yes. Drivers accept jobs, navigate with GPS, and complete OTP handoffs like any field role.
Multi-branch garages?: Separate bays and teams per branch with shared customer and vehicle profiles.

Contact

We'd love to hear from you

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