Home appliance
SerQfix is a full service marketplace stack built by QueryCode Techno Pvt. Ltd. The Admin dashboard controls bookings, providers, AMC contracts, payments, and live operations — while customers book repairs and maintenance plans through the user app and technicians fulfill jobs via the provider app.
About the platform
Operations command center
Dashboard analytics, booking lifecycle, POS for walk-in jobs, AMC plans, provider payouts, invoices, wallets, and role-based access for your back office.
Customer booking app
Homeowners browse appliance categories, book repairs, purchase AMC plans, sign digital agreements, and pay online with real-time booking updates.
Technician field app
Certified technicians receive assignments, update job status, capture signatures and photos, and get paid through integrated payout workflows.
AC Service — Koramangala
Comments
Customer shared gate code. Unit on 3rd floor.
Job detail
Diagnose washing machine — not draining
Comments
Rahul Checked drain hose — ordering pump.
Dispatch Parts ETA tomorrow AM.
How it works
Customer books online or staff creates a job in POS — select appliance category, symptoms, address, and preferred time slot.
Auto-assign by location and skill, or manually pick a provider. Customer receives confirmation and reminders.
Technician updates status in the provider app, shares live ETA, completes diagnostics or AMC visit, and captures photos and signature.
Generate PDF invoices, collect payment, apply warranties where applicable, and settle provider payouts from the admin dashboard.
Homeowners browse plans by appliance category, sign the agreement, and pay online — the same flow your customers use on the SerQfix User app.
BROWSE AMC PLANS
Customers explore categories like Appliances and HVAC, compare Basic, Standard, and Premium tiers, and see visit frequency before they commit.
Basic
2 visits
StandardPopular
4 visits
Premium
6 visits
Plans by tier
Checkout · AMC agreement
Premium AMC — 4 appliances
Preventive visits + covered repairs per signed terms.
CHECKOUT & SIGN
Review scope, payment schedule, and exclusions on the digital AMC agreement — then complete checkout with UPI, card, or pay-later options.
TRACK YOUR VISITS
Upcoming preventive visits, reschedule requests, and visit history stay in one place — with SMS reminders 24–48 hours ahead.
Next visit
1
Completed
2
Appliance services
Organize hierarchical services in SerQfix Admin — same structure used for marketplace listings, rate cards, and city-based pricing.
Installation, gas charging, deep cleaning, and seasonal maintenance with inspection charges when required.
Cooling issues, compressor checks, and preventive tune-ups with warranty on serviced units.
Drum, motor, and water-inlet repairs plus AMC visit schedules for busy households.
Microwave, chimney, hob, and dishwasher jobs with parts tracking and job history per customer.
Upfront inspection fees before major repair approval — configured per service in admin.
State and city filters, city-wise pricing, and regional dashboards for growing appliance networks.
40%
Faster job completion
35%
More repeat AMC renewals
24/7
Support & ticket desk
Real-time
Provider GPS tracking
FAQ
SerQfix is a service marketplace platform with three apps: Admin for your operations team, User for customers booking repairs and AMC, and Provider for field technicians. It is developed by QueryCode Techno Pvt. Ltd.
Bookings, AMC, live tracking, POS, payouts, and customer notifications — one stack for repair teams that have outgrown spreadsheets.
Contact
Contact us for inquiries, support, or feedback. We're here to assist you every step of the way.