Pet care operations, in one platform.

Give pet parents a branded booking app while your team dispatches groomers and caregivers, tracks visits live, and settles commissions — without phone chaos or spreadsheets.

Book a demo See workflows

SerQfix admin dashboard for pet care booking and provider dispatch

Built for pet care brands

Software for every visit type you run

Pet groomer dispatch and home visit tracking in SerQfix

At-home grooming

Online booking and groomer dispatch to the customer's door

Pet parents pick services and slots in your app. Groomers get auto-assigned by zone, see routes in the provider app, and close jobs with OTP and visit photos.

Grooming workflows

Vet & wellness

Coordinate vet-at-home and partner clinic handoffs

Capture pet history, vaccination due dates, and visit notes in admin. Assign field staff or partner clinics with one timeline per pet.

Clinical ops

Pet care operations dashboard with bookings and payouts

Walks & boarding

Recurring visits, packages, and caregiver payouts

Sell walk packs and boarding add-ons online. Track recurring schedules, attendance, and wallet settlements for every caregiver on your network.

Packages & payouts

End-to-end automation

Automate your pet care network

From the moment a pet parent books to visit completion and payout — SerQfix runs the workflow your coordinators used to manage manually.

Pet care automation

Booking #PET-1842 · Today

Live

Workflow progress2/4 stages · 50%

Visit lifecycle

Booking confirmed
Auto
Full groom · Golden Retriever · Home visit · 10:00 AM
Caregiver assigned
Auto
Riya M. · Zone South · Auto-dispatch · ETA 22 min
Visit in progress
Running
Job #PET-1842 · OTP started · Before photos uploaded
Complete & payout
Queued
Rating pending · Wallet credit to caregiver

Live activity

WhatsApp · Owner

Groomer on the way. ETA 22 minutes.

Auto-sent

Caregiver en route

Riya M. assigned · GPS live

Zone South

Visit started

OTP verified at customer home

In progress

2/4

Auto stages

Visits today

Completed

Step 01

Capture the booking

Owners book grooming, walks, or vet visits in your app or via admin/POS — address, pet profile, and add-ons saved once.

Branded customer app and web booking forms
Pet breed, size, and allergy flags on every job
Auto confirmations and prep instructions by WhatsApp

Step 02

Dispatch caregivers

Assign the nearest qualified groomer or vet tech by zone, skills, and live capacity.

Auto or manual assignment from admin
Live GPS and ETA in the provider app
Accept / reject, start & close OTP, work proof photos

Step 03

Complete & notify

Visits close with proof; pet parents get status updates without calling your helpline.

Before/after photos and visit notes
Invoice and rating prompts after completion
Complaint and rebook flows in one panel

Step 04

Payouts & reporting

Commission rules, wallets, and daily WhatsApp ops reports — built into the same stack.

Per-job commission and caregiver wallets
Attendance and cash collection history
Booking, revenue, and utilization analytics

One admin panel for bookings, dispatch, and payouts
Provider app included for field teams
WhatsApp notifications without a separate tool

Pet care software — FAQ

Is SerQfix a pet grooming marketplace?: No. We sell operations software to pet care brands — you own the customer relationship, pricing, and providers.
Can we run multiple cities?: Yes. Zone-based dispatch, city-wise rate cards, and role-based admin access scale as you expand.
Do groomers need their own app?: Yes — the provider app covers job list, GPS, OTP, photos, and wallet balance. Limits depend on your plan.

Contact

We'd love to hear from you

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