Pet care operations, in one platform.

Give pet parents a branded booking app while your team dispatches groomers and caregivers, tracks visits live, and settles commissions — without phone chaos or spreadsheets.

SerQfix admin dashboard for pet care booking and provider dispatch
SerQfix admin dashboard for pet care booking and provider dispatch

Built for pet care brands

Software for every visit type you run

Pet groomer dispatch and home visit tracking in SerQfix

At-home grooming

Online booking and groomer dispatch to the customer's door

Pet parents pick services and slots in your app. Groomers get auto-assigned by zone, see routes in the provider app, and close jobs with OTP and visit photos.

Grooming workflows
Pet care customer app and booking flow

Vet & wellness

Coordinate vet-at-home and partner clinic handoffs

Capture pet history, vaccination due dates, and visit notes in admin. Assign field staff or partner clinics with one timeline per pet.

Clinical ops
Pet care operations dashboard with bookings and payouts

Walks & boarding

Recurring visits, packages, and caregiver payouts

Sell walk packs and boarding add-ons online. Track recurring schedules, attendance, and wallet settlements for every caregiver on your network.

Packages & payouts
End-to-end automation

Automate your pet care network

From the moment a pet parent books to visit completion and payout — SerQfix runs the workflow your coordinators used to manage manually.

Automated pet care workflow from booking through caregiver dispatch, visit completion, and payout

Pet care automation

Booking #PET-1842 · Today

Live
Workflow progress2/4 stages · 50%

Visit lifecycle

  1. Booking confirmed

    Auto

    Full groom · Golden Retriever · Home visit · 10:00 AM

  2. Caregiver assigned

    Auto

    Riya M. · Zone South · Auto-dispatch · ETA 22 min

  3. Visit in progress

    Running

    Job #PET-1842 · OTP started · Before photos uploaded

  4. Complete & payout

    Queued

    Rating pending · Wallet credit to caregiver

Live activity

WhatsApp · Owner

Groomer on the way. ETA 22 minutes.

Auto-sent

Caregiver en route

Riya M. assigned · GPS live

Zone South

Visit started

OTP verified at customer home

In progress

2/4

Auto stages

36

Visits today

29

Completed

Step 01

Capture the booking

Owners book grooming, walks, or vet visits in your app or via admin/POS — address, pet profile, and add-ons saved once.

  • Branded customer app and web booking forms
  • Pet breed, size, and allergy flags on every job
  • Auto confirmations and prep instructions by WhatsApp
Step 02

Dispatch caregivers

Assign the nearest qualified groomer or vet tech by zone, skills, and live capacity.

  • Auto or manual assignment from admin
  • Live GPS and ETA in the provider app
  • Accept / reject, start & close OTP, work proof photos
Step 03

Complete & notify

Visits close with proof; pet parents get status updates without calling your helpline.

  • Before/after photos and visit notes
  • Invoice and rating prompts after completion
  • Complaint and rebook flows in one panel
Step 04

Payouts & reporting

Commission rules, wallets, and daily WhatsApp ops reports — built into the same stack.

  • Per-job commission and caregiver wallets
  • Attendance and cash collection history
  • Booking, revenue, and utilization analytics
  • One admin panel for bookings, dispatch, and payouts
  • Provider app included for field teams
  • WhatsApp notifications without a separate tool

Pet care software — FAQ

Is SerQfix a pet grooming marketplace?
No. We sell operations software to pet care brands — you own the customer relationship, pricing, and providers.
Can we run multiple cities?
Yes. Zone-based dispatch, city-wise rate cards, and role-based admin access scale as you expand.
Do groomers need their own app?
Yes — the provider app covers job list, GPS, OTP, photos, and wallet balance. Limits depend on your plan.

Contact

We'd love to hear from you

Contact us for inquiries, support, or feedback. We're here to assist you every step of the way.

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